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A highly skilled Sr. Director, Neighbors United is needed to work closely with a Site Coach, trusted agencies and residents, overseeing the implementation of a neighborhood/resident driven, upstream strategy.



  • Oversee strategic Neighbors United initiatives from development through successful execution under guidance of VP, Neighborhood Zones.
  • Assist and communicate with VP, Neighborhood Zones in decision-making, program management and initiative implementation.
  • Expand the network of sustainable Neighbors United leadership in coordination with partners at the local, state, and federal levels



40% - Oversee Strategic Neighborhood Driven Initiatives

  • Build and develop relationships with NU neighborhoods for increased effectiveness in strategy implementation, ensuring strategic advocacy capacity is built within neighborhoods.
  • Work in collaboration with neighborhoods, VP, Neighborhood Zones, Neighborhood Zone Directors and VP Public Policy to track trends and translate to public policy initiatives.
  • Supervise NU Coach.
  • Oversee daily operations through collaboration with VP, Neighborhood Zones, Neighborhood Directors performing an array of administrative tasks – generating correspondence, maintaining copies, creating presentations, white papers, etc.
  • Assist with fundraising for Neighborhood Impact work, working in collaboration with VP, Neighborhood Zones, internal and external stakeholders.


20% - Information Development (ID)—Survey, Measure, and Craft NU Narratives

  • Build and develop relationships with NU neighborhoods, specifically NU Core Teams for increased effectiveness in ID, data mining, evaluation, and articulation of program narratives
  •  Establish baseline indicators that meet programmatic metrics designed to measure, evaluate, and inform NU staff, partners, and current/potential funders
  • Work in collaboration with neighborhoods, Coach, VP of Neighborhood Zones, and marketing (when necessary) to track trends that translate into program updates/modifications
  • Assist NU Core Team in identifying and leveraging neighborhood assets that may be used to build their “community story” of change
  • Provide quarterly reports that showcase program content and progress in addressing upstream issues, neighborhood impact, and overall capacity building
  • Work on special projects related to NU research when needed


20% - Neighbors United Strategy/Resident Driven Strategy and Implementation

  • Project manage and implement new initiatives, as needed.
  • Ensure workflow is optimized for programmatic implementation in meeting benchmarks.
  • In collaboration with VP of Neighborhood Zones, manage process for implementation of new neighborhood impact areas.
  • Ensure fidelity to the Neighbors United neighborhood driven model
  • Asset mapping of current and prospective neighborhoods; including conducting listening sessions when needed
  • Build and manage new partnerships that assist with growth and sustainability of the strategy


10% - Communication

  • Serve as liaison between Coach, agencies and VP, Neighborhood Zones regarding neighborhood climate, resident well-being, neighborhood level trends, project updates, proposals, and planning.
  • In collaboration with VP Neighborhood Zones, effectively communicate neighborhood impact work across the organization, working in tandem with other departments when appropriate.
  • Ensure strategy is upstream, leading into hyper-localized, local or state policy recommendations.
  • Handle inquiries and develop action plans (cross functionally at times) – assist with preparation and dissemination of communication internally and externally.
  • Report and actively communicate with VP, Neighborhood Zones on strategy development, progress, accomplishments and challenges.


10% - Processes & Procedures

  • Organize documents in electronic file system (paper when needed).
  • Develop processes and coordinate procedures for optimized efficiency, collaboration and productivity.
  • Streamline meetings, presentations, and materials in collaboration with neighborhood-based staff.
  • Prepare and maintain various spreadsheets and documents.
  • Provide support and create tickler system for deadlines, reports (i.e., grants), training requirements, and budgeting.



  • Experience with utilization of asset building framework
  • Experience with community organizing
  • Extremely versatile, dedicated to efficient productivity.
  • Experience in planning and leading strategic initiatives.
  • Working knowledge of systems (particularly governmental and political).
  • Customer service oriented and focused.
  • Detail oriented and ability to follow through
  • Ability to plan, prioritize and be well organized.
  • Prompt, dependable and a team player.



Internal: Interacts with UWCM central and regional office staff on a daily or weekly basis to coordinate work/tasks; provides information as needed, participates on staff committee/team activities; develops cooperative and effective working relationships with Neighborhood based staff, including Impact Strategies team members and other UWCM colleagues.

External: Interacts with volunteers, staff and community partners, collaborators and other organizations on a regular basis to respond to inquiries, provide technical assistance and community impact activities as assigned/identified.



  • Bachelors Degree preferred; high school diploma accepted with experience
  • 5 years experience in community organizing and/or community based work and supervision of staff If no BA, 3 years experience if BA
  • Demonstrated computer skills (proficiency in Microsoft Office with an emphasis in Word, Excel, Outlook and PowerPoint), outstanding interpersonal skills, excellent oral and written communication skills and proofreading skills. Ability to implement efficiencies to improve work processes.
  • Experience in non-profit or volunteer setting preferred.
  • Trauma informed and race equity lens framework
  • Experience with data analysis.
  • Experience with budget management.
  • Focus on community asset building.
  • Proven success in project coordination.
  • Nimble impact mind with focus on development of creative solutions.
  • Strong project reporting skills with focus on interdepartmental communication.
  • Ability to travel between sites regionally.


PHYSICAL DEMANDS: (sitting, standing, lifting, etc):

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Occasional walking or standing is required.  The hands are regularly used to write, type, key and handle or feel small controls and objects.  The employee must frequently talk and hear.  Weights of up to 25 pounds are occasionally lifted.  There is extensive walking and use of a computer. 



Interested candidates should submit a cover letter and resume via email to:

United Way of Central Maryland 
Attention: Human Resources
1800 Washington Boulevard, Suite 340 
Baltimore, MD 21230