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POSITION SUMMARY STATEMENT:

United Way of Central Maryland has seen tremendous growth, particularly in the areas of a trusted knowledge source, incubating and honing best and promising practices, as well as the harmonization of resources whether financial, social, or human. This position will ensure the capitalization of these activities to advance more equitable and transformative outcomes across the landscape of neighborhood resiliency, education, health disparities and economic advancement.

In collaboration with key stakeholders, the VP, Chief Research Officer will serve as the internal and external subject matter expert and organizational ambassador dynamically translating data and research into practice, while co-creating community-based solutions to address the social determinants of health. The VP will lead major aspects of the Accelerator, including Program Research and Development, Equity-Driven Data Analysis, Capacity Building and Technical Assistance, Evaluation and Accountability, and Neighborhood Resiliency in Central Maryland.

Working cross functionally and collaboratively, the VP will ensure mission impact and help position UWCM as a leading regional hub for resources, knowledge, data, and equity-centered decision-making with a laser focus on driving lasting social change in our region.

This position will:

  • Provide general management and leadership, coordination among different stakeholders, partnerships, including the establishment of a regional research advisory council to inform strategies in service to ALICE (Asset Limited, Income Constrained, Employed) neighbors and to ensure inclusion of community voice in research and program design.
  • Keep relevant staff and external partners and stakeholders informed about upcoming deadlines and deliverables, thereby accelerate innovation and social impact through partnerships, technical assistance, capacity building, resource sharing, data analysis, program evaluation, and strategic planning.
  • Prepare financial or budget plans and allocations along with the finance department in accordance with priorities
  • Prepare performance metrics in collaboration with Accelerator team as well as cross-functionally, particularly with Impact Strategies in accordance with financial, philanthropic, governmental, and programmatic requirements
  • Monitor, analyze, and identify community needs and assets  
  • Identify, understand, and manage software in partnership with the IT department to meet requirements and ensure security and data integrity
  • Lead the team in providing superior customer service
  • Work with Grants Division to ensure all required paperwork, guidelines, and regulations are followed in a way that is easily reported and shared

ESSENTIAL DUTIES AND RESPONSIBILITIES includes, but are not limited to:

25% Program Research and Development

  • Analyze assets/needs/gaps with racial equity focus
  • Assess and curate regional and national best program practices using root cause analyses, data and research
  • Collect data to support equity and success/course correction; establish monitoring procedures
  • Oversee ROI, landscape, and other analyses
  • Develop and lead a data, research, and learning agenda that responds to community needs or requests and aligns with UWCM programmatic areas
  • Ensure timely completion of reports as needed and requested for UWCM

30% Product and Tool Development

  • Identify/build and curate dynamic and interactive tools for repository of data, research, community resources, tools, and analyses, etc. for use by stakeholders and others
  • Inform the region of emerging trends and serve as a thought leader on key issues via research briefs, white papers, program implementation reports and summaries, presentations, testimony, media interviews, advocacy training and other forms of outreach
  • Devise and implement efficient and secure procedures for data and knowledge management, sharing and analysis
  • Establish policies and procedures for sharing data and knowledge internally and externally

30%  Awareness, Education and Promotion

  • Engage and grow collaborations with internal and external stakeholders and establish key partnerships across industry players, policy makers and knowledge partners
  • Expand use of data, knowledge, resources, and stories to demonstrate impact, leveraging digital innovations as an opportunity to craft new experiences and enable measurable outcomes
  • Execute innovative stakeholder partnerships to educate and inform current donors, community leaders, policymakers, and volunteers about UWCM’s activities and results

15% Strategy Development and Other Responsibilities

  • Identify challenges as well as emerging issues and opportunities, and collaborate with peers, volunteers, and staff in crafting effective strategies to address them
  • Work with UWCM leaders, community members and organizations, and staff to seize communications and fundraising opportunities to develop timely, cost-effective action plans
  • Collaborate well with all organizational leaders and staff, especially with leaders of the programmatic, policy, marketing, and major gifts areas, to better align our programmatic work with evidenced based practices and emerging needs
  • Act as a representative for various committees, sub-committees, task forces, special projects, and initiatives as assigned, internally and externally
  • Ensures preparation of special studies and reports as needed

ACCOUNTABILITY:

To demonstrate ongoing success in this position, the AVP Accelerator Institute will consistently:

  • Accurately identify and build collaborative partnerships, and new opportunities to improve UWCM’s service to and impact within the community;
  • Work effectively with colleagues and stakeholders to implement processes and procedures necessary to assure the receipt and distribution of resources, knowledge, research, and data to create incubation projects, accelerate impact, and enhance UWCM’s perception and proven competency as a trusted and reliable “go to” source for resources, data, research, and knowledge;
  • Develop positive interpersonal and working relationships with various publics, including, but not limited to funded agencies, volunteers, UWCM staff, other human services organizations, funders, donors, collaborating organizations, think tanks, government entities, community members, media, research institutions, and supporters;
  • Produce clear, concise, and accurate information, reports, papers, training materials, and other documents;
  • Stay current with relevant UWCM policies and procedures and make sure that information is appropriately disseminated to colleagues, volunteers, and agencies in a timely fashion; and
  • Provide a high degree of customer service.

 

INTERACTION: (Internal and External)

Internal

Interact with UWCM central office and regional staff on a daily or weekly basis to coordinate work/tasks; provide information and research data as needed; participate in staff committee/team activities; develop cooperative and effective working relationships with all UWCM colleagues with some travel across UWCM’s Central MD footprint required.

External

Interact with volunteers, agency staff, grant making and other organizations, individuals, community members, and others as the public face of the Accelerator Institute on a regular basis to identify and build strategies; respond to inquiries, make site visits, review programs, attend meetings, provide technical assistance and community impact activities as assigned/identified.

QUALIFICATIONS AND REQUIREMENTS:

Abilities/Skills:

  • Master’s degree preferred and a minimum of 8-10 years of strategic planning, program evaluation, technical assistance delivery, public speaking, public policy, human services, and/or coalition building.
  • Expertise or experience in specific issue areas preferred; may include P-12 education, housing, workforce development, energy assistance, asset building, poverty alleviation, education, food security and related basic needs issues;
  • Proven vision and leadership capability;
  • Effectiveness working with senior or executive team members;
  • Proven ability to track and manage several projects simultaneously;
  • Ability to conduct research and analyze and evaluate issues and make programmatic or policy recommendations as well as lead activities on courses of action;
  • Experience leading projects to successfully accomplish a goal and managing teams, community partners;
  • Ability to write well and produce clear, concise, and accurate E-mails, memos, white papers, summaries, minutes, documents, training materials, reports, and other documents and prepare and disseminate quality products and information internally and externally;
  • Exceptionally motivated, detail-oriented, team player;
  • Experience presenting to the public;
  • Ability to think critically and form strategies to develop community partnerships necessary to address community needs;
  • Build relationships and communicate effectively with diverse populations, government, nonprofit, and private sector entities;
  • Organize and prioritize work;
  • Consistently meet deadlines;
  • Balance internal/external organizational requirements;
  • Facilitate group processes and data-informed decision-making; and
  • Excellent written, verbal, quantitative and computer skills and the ability to use MS Word, Excel, Access and Outlook programs (or equivalent).

PHYSICAL DEMANDS: (sitting, standing, lifting, etc)

The position requires that one:

  • Write and type;
  • Sit for extended periods of time at a computer;
  • Work under pressure and manage stress effectively;
  • Be available for periodic early morning or evening meetings and presentations;
  • Occasionally, be able to adjust work hours to meet deadlines and respond to requests;
  • Travel throughout Central, MD for key stakeholder meetings, events and activities.

TO APPLY:

Resumes should be submitted to hrrecruiting@uwcm.org.