POSITION SUMMARY STATEMENT

The Health program area is one of the main focus areas of United Way of Central Maryland. UWCM’s Health area takes a holistic approach to health. We share the World Health Organization’s definition of health as a state of complete physical, mental, and social well-being and not just the absence of sickness or frailty. We share the viewpoint that health is a social phenomenon that is influenced by the social determinants of health, such as public policies, social systems, and the physical environments in which we find ourselves. Public policies affect our ability to access needed healthcare, social services, or other environmental factors that influence health. Racial and economic disparities inherent in our social systems create systemic discrimination that can lead to trauma and inequities. The places where we live, grow, work, age, and play all influence our health. We address the social determinants of health using a holistic, data-driven, multi-generational approach. We promote equity by engaging stakeholders and empowering communities to advance health and happiness. We mobilize resources in response to emergency needs while co-creating long-term solutions that build healthy communities.

The Health Program Manager will provide support to the Health program area around Health program implementation with particular focus on trauma education and training. This includes facilitating trauma workshops, supporting development of additional trauma curriculums, training facilitators, and managing social-emotional well-being program implementation as well as supporting implementation of other Health program areas. Must be able to facilitate workshops in-person and online. This position will be required to drive throughout Central Maryland for in-person meetings and may require some evening and weekend work.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Program Implementation and Facilitation (70%)

• Support implementation and management of social-emotional well-being focus area with a concentration on trauma education and training;
• Coordinate trauma workshops to include scheduling, workshop materials, and other resources as needed;
• Partner outreach and coordination to help identify locations and groups for trauma curriculum for both adults and youth;
• Facilitate online and in-person trauma education workshops for youth and adults compassionately and effectively;
• Train and coach facilitators on trauma curriculum to include any follow-up coaching sessions and continued review of workshops to maintain quality standards;
• Maintain regular check-ins with internal and external partners to be aware of any challenges or program obstacles; 
• Assist in managing relationships with multiple partners, facilitators, and volunteers;
• Assist with ensuring appropriate invoices are processed and paid in a timely manner as well as track relevant receipts;
• Ensure quality standards are met and maintained for workshops, curriculum, etc.
• Attend additional workshops and trainings on trauma, mental health, and social-emotional well-being to stay abreast of developments in the field.

Program Management and Department Support (30%)

• Support implementation of food programming and other areas of Health program area;
• Presentations as needed;
• Support development of Health program metrics;
• Administer surveys and collect data;
• Support the Health program area around data collection and analysis to include interpretation of findings and preparation of information for reports;
• Assist in evaluating the program annually to ensure its effectiveness and applicability to program participants;
• Support authorship of white papers and articles related to Health work;
• Special projects and other duties as assigned.

ACCOUNTABILITY
To demonstrate ongoing success in this position, the Health Program Manager will consistently:

• Meet or exceed all goals and objectives established annually;
• Exhibit and practice excellent customer service;
• Accurately identify and appropriately act on potential collaborative, partnership or other relationship opportunities;
• Build the kinds of partnerships needed to help UWCM improve its service to and impact in the community;
• Stay current with relevant UWCM policies and procedures.

INTERACTION

Establishes and maintains supportive, professional relationships with UWCM staff and volunteers; serves as active participant on internal teams; establishes and maintains networks; effectively represents UWCM in the corporate, business and non-profit community; develops contacts in community with groups, potential and current volunteers, funding sources, schools and others as appropriate.

• Maintain excellent interpersonal and communication skills, including the ability to work as part of a team;
• Present a professional and positive image when representing UWCM;
• Ability to work well independently and on a team;
• Ability to work with people from diverse backgrounds;
• Enthusiastic and positive attitude toward helping others.

QUALIFICATIONS AND REQUIREMENTS

• Master’s degree in social work or a related field desired; or a Bachelor’s degree in Social Sciences or related field and a minimum of one year human/social services experience; a degree can be substituted with equivalent years of experience in a related field;
• Experience in facilitating workshops, particularly related to mental health and social emotional well-being;
• Experience and/or ability to train facilitators and oversee facilitation of workshops around mental health and trauma to ensure compassionate, clear, and effective communication of this complex information;
• Access to a dependable mode of transportation to reach project sites and workshop locations
• Highly organized and ability to manage multiple tasks and prioritize work to consistently meet deadlines;
• Ability to write well and produce clear, concise and accurate communications such as emails, memos, summaries, minutes, documents and reports and prepare and disseminate quality products and information;
• Ability to conduct research and analyze and evaluate issues and make recommendations on courses of action;
• Build relationships and communicate effectively with diverse populations, government, non-profits and private sector entities;
• Knowledge of mental health system, issues, and landscape affecting central Maryland;
• Balance internal/external organizational requirements;
• Ability to work independently and as part of a team to bring a project to completion and skills in facilitating partnerships, developing collaborative projects, prioritizing and managing multiple tasks;
• Experience in computer skills in Excel, Word and data reporting;
• Proficiency in problem solving skills and able to think strategically;
• Teamwork, initiative, enthusiasm and positive attitude;
• Spanish fluency (verbal and written) a plus;
• Experience working with youth a plus.

PHYSICAL DEMANDS

• Ability to stand for extended periods; stamina to work long hours on occasion; ability to sit for extended periods; ability to lift and carry up to 25 lbs. of literature, brochures, etc. for short distances.
• Write and type; sit for extended periods of time at a computer;
• Write, remain attentive and take notes for extended periods of time in meetings;
• Work under pressure and manage stress effectively;
• Be available for periodic early morning or evening meetings and presentations;
• Occasionally, be able to adjust work hours to meet deadlines and respond to requests;
• Ability to facilitate workshops on some evenings and weekends as needed;
• Drive and have car available or have access to reliable transportation that allows for transport of workshop materials or other materials as needed.

SALARY: $60,000 (Salary range $58,629 – $68,401)

TO APPLY:

Interested candidates should submit a cover letter and resume via email to:

[email protected]

United Way of Central Maryland 
Attention: Human Resources
1800 Washington Boulevard, Suite 340 
Baltimore, MD 21230 

APPLY