BGE Customer Relief Fund
The BGE Customer Relief Fund for residential gas customers was a one-time assistance program created to help limited- and middle-income Baltimore Gas & Electric (BGE) customers in Central Maryland manage higher energy costs this winter. Funded by a charitable contribution from Exelon (BGE’s parent company), the program was administered by United Way of Central Maryland.
The fund is closed. We have reached the maximum number of applications and are reviewing and processing all remaining applications to ensure support is provided where it’s needed most.
ALERT: BGE, its contractors, and its affiliates will never ask you for cash or a check or to purchase a pre-paid credit card to make a payment on your bill. All BGE employees and contractors/affiliates carry identification, including company ID badges displaying their name, photograph, and identification number. To verify a BGE employee’s identity or that of an affiliate, please call BGE at 1-800-685-0123. More information on imposters and scams can be found here.
We know energy costs are challenging, and we’re committed to continuing to provide meaningful support.
If you are still in need of assistance with your energy costs, BGE offers additional assistance programs. Visit bge.com/heretohelp to explore:
- Personalized recommendations via the Assistance Finder.
- Financial assistance through state programs and the Fuel Fund of Maryland.
- Payment arrangements and due-date extensions. If you have special circumstances and need payment arrangements beyond 12 months, please call BGE at 800-685-0123.
For help with access to other needs, visit the United Way of Central Maryland 211 Helpline database or Resource Guide. Facing eviction? Learn more about the ACE (Access to Counsel in Evictions) program that connects eligible tenants at risk of eviction with free legal assistance.
