Call 211. We Are Always Here to Help.
211 is a free and confidential service providing information, community resources, and referrals for a variety of health and human service issues 24/7, every day of the year. Our professional and caring call specialists are here to help.
Need Help? Call 211.
Do you need help with food, healthcare, rent or mortgage, utility or other bills, childcare, or other essential services?
Follow these 3 steps for help:
1.
Dial 211 to be connected to a live call specialist.
If you cannot reach us through 211, dial 410-685-0525 (Greater Baltimore area) or 1-800-492-0618 (elsewhere in Maryland).
Text for help: You can also text your ZIP code to 898 211 to receive help.
Standard message and data rates may apply.
2.
Describe your situation in as much detail as possible.
The 211 Helpline may be able to help you in more ways than you think.
3.
A caring call specialist will guide you each step of the way to help you get the support you need, and will answer any questions you may have.
The 211 Maryland United Way Helpline can help you access:
- Food
- Shelters and emergency housing
- Eviction prevention services
- Transitional housing
- Medical care
- Utility and rental assistance
- Tax preparation
- Job training
- Family services and counseling
- Day care
- Prescription assitance
- Suicide prevention, substance use, and crisis center services
Are you at risk of eviction or losing your housing?
If so, you may be eligible for free legal assistance from the Access to Counsel for Evictions (ACE) Program.
Renters in Baltimore may apply for services online. If you rent outside Baltimore, you’ll receive a referral to a lawyer in your area. Note: If you have been notified of a scheduled court hearing and you seek to defend your case, you must attend the hearing. If you do not go to court, the judge may rule in favor of your landlord.
Access the 211 online state-wide database
Find helpful resources related to:
- Housing and homelessness
- Food
- Utility assistance
- Childcare & family support
- Employment Resources
- Veteran & military support
- Legal assistance
- Domestic violence
211 Call Reports
What are people calling about and where are they calling from? Check out our interactive, up-to-date reports for Central Maryland:
Call Volume
Caller Needs
For Partners
Have an idea for a new program or partnership for 211?
Have a suggestion for new or updated services, resources, or data for 211?
Support the 211 Maryland Helpline
211 is a critical service for people who need help with basic needs and other resources. It also serves as an important barometer of need in our community, allowing us to identify trends and fill gaps in housing, education, economic advancement, and health in Greater Baltimore.
