New Homes, New Hope

The Relocation Program assists Baltimore City tenants whose needs can’t be met by other eviction prevention and rental assistance programs.

• Households below 80% of the Area Median Income for Baltimore City
• Tenants whose lease will not be renewed
• People experiencing housing habitability issues
• Those facing rent increases they cannot afford
• Tenants whose property owner or manager is unwilling to renew lease

Tenants with a pending eviction are referred to our Relocation Program, our 211 Helpline, and community agencies.

Security deposits and rental assistance are provided.

Property managers/owners review rental applications and inform United Way of their interest in assisting the household. Program participants can locate their own housing if the unit is licensed and located in Baltimore City.

Eligible tenants—both individuals and families—are paired with a dedicated Housing Resource Navigator until they are successfully rehoused.

These Navigators work closely with them to:

• Assess their strengths, needs, and priorities
• Assist with budgeting, financial planning, and goal-setting
• Match them with at least three apartments that meet their budget and household size
• Ensure that the apartments are owned and managed by reputable, trusted property managers/owners
• Visit preferred apartments
• Assist with rental applications
• Submit requests for security deposits and rental assistance (funded by BCCAP and paid directly to property managers/owners)
• Coordinate moving assistance
• Connect them with additional services and resources to ensure their stability
• Advocate on their behalf with property managers/ owners, community agencies, and others