Accounts Receivable & Collections Specialist
POSITION SUMMARY STATEMENT
This position receives pledge payments from various sources such as lockbox, postal mail, and Electronic Funds Transfer (EFT). Each payment to be coded to the appropriate donor account, campaign, campaign year and pledge type. This position also processes non-campaign related receipts. Prepares analyses to identify potential collection issues such as accounts with missing or incorrect pledges. Performs research and prepares adjustments to correct accounts as needed. Processes credit card payments and notify donors when credit card declines. Reviews and resolves all items from the printed credit card exception report before the next credit card processing. Produces and mails monthly billing statements. These duties will be performed in accordance with established policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Payment Processing & Application
Collections, Billing and Adjustments
ACCOUNTABILITY (how you know you’re successful)
INTERACTION
Establishes and maintains relationships with UWCM staff, contributors, agencies, company representatives, loaned executives, volunteers, external service providers, banking representatives and vendors.
QUALIFICATIONS AND REQUIREMENTS
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The employee must frequently talk and hear. Weights of up to 25 pounds are occasionally lifted. There is extensive use of a computer. Employee is primarily seated while performing the duties of the position.
TO APPLY
Interested candidates should submit a cover letter and resume via email to:
United Way of Central Maryland
Attention: Human Resources
1800 Washington Boulevard, Suite 340
Baltimore, MD 21230